Ready-to-use Zendesk Configuration Templates
Launch your customer service platform faster with our pre-built, industry-specific Zendesk templates. Save time and follow best practices.
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Showing 9 of 39 templates
Accounting
Streamline accounting and tax support. This template assists with tax preparation, provides audit support, answers billing inquiries, and addresses financial statement questions.
Airlines
Ensure smooth travels for your passengers. This template manages flight changes and cancellations, handles baggage inquiries, and provides excellent customer support.
Banks & Credit Unions
Deliver secure and reliable banking support. This template manages account inquiries, resolves transaction disputes, and provides prompt customer support.
Brick-and-Mortar Retailers (with online presence)
Connect your online and offline customer experiences. This template helps manage in-store and online inquiries, track loyalty programs, and provides a seamless customer journey across all channels.
Charities
Empower your non-profit with efficient support. This template manages donor inquiries, processes donations, and provides beneficiary support.
Citizen Support & Service Requests
Improve citizen engagement and service delivery. This template manages general inquiries, processes service requests, handles complaints, and provides social service assistance.
Cloud Computing Providers
Ensure reliable support for your cloud services. This template helps manage service outages, address billing inquiries, and provide technical assistance to users.
Consumer Electronics
Provide expert tech support for your customers. This template includes workflows for troubleshooting common issues, processing warranty claims, and offering comprehensive product support.
Corporate Training Providers
Deliver seamless corporate training programs. This template supports course access, resolves technical issues, and manages certification processes.